shipping policy
- All products are shipped from the United Kingdom with care and attention to ensure they arrive in perfect condition.
- We offer standard shipping worldwide, and shipping rates are calculated at checkout based on your shipping address and the size of your order.
- Orders are typically dispatched within 5-10 business days within the UK, and 7-14 business days for international destinations.
- Once your order has been shipped, you will receive a confirmation email and tracking details. Kindly use this number to monitor the status of your shipment and estimate its arrival.
- International customers are responsible for any customs duties or import taxes that may be applicable in their country. These fees are not included in the product or shipping price.
Refund & Return Policy
- Due to the unique nature of our product, all sales are final, and we are unable to offer refunds or accept returns.
- We do not offer returns or exchanges for reasons of change of mind
- Custom commissions and all original works are non-refundable.
- We understand the importance of receiving your artwork in perfect condition. If your order appears damaged or defective upon delivery, please get in touch with us within 7 days of delivery by sending an email to orders@oyeyemidesign.com. We will do our best to resolve this issue promptly.
- We reserve the right to assess damage claims on a case-by-case basis.
contact us
If you have questions or concerns about your order, please send an email to orders@oyeyemidesign.com, and we’ll be happy to assist you.